Quality of Work Life Balance with Special Reference to M.P. Birla Hospital & Priyamvada Birla Cancer Research Institute
Author(s): 1 Sneha Gupta, 2 Dr. Sneha Singh
Authors Affiliations:
1Student, Department of Business Administration, Vindhya Group of Institutions, Satna M.P, India
2Assistant Professor, Department of Business Administration, Vindhya Group of Institutions, Satna M.P, India
DOIs:10.2015/IJIRMF/202507003     |     Paper ID: IJIRMF202507003Abstract:  This Study focuses on the multi-specially NABH Accredited hospital located in Satna, it evaluated employees perceptions of Quality of work life balance by analyzing the hospital's policies, techniques and practices. In the healthcare industry, employees often work under stressful and demanding conditions. The Quality of Work Life Balance (QWL) becomes essential to ensure their mental well being and professional efficiency. This study explores QWL across various Departments – HR, Registration, Insurance, Nursing, Physiotherapy, IT, Marketing, MRD, Lab Technicians, Radiology, Store and Purchase departments within a hospital environment. It examines factors such as job satisfaction, emotional well being, organizational support, work hours, family life interference. By surveying 100 employees, the study identifies department – specific challenges and purposes practical solutions tailored to improve QWL in a hospital setting. The findings contribute to organizational development and employees retention strategies. A structured questionnaire was used, and responses were analyzed using Excel-based charts and cross-tabulation. The findings reveal that while a majority are satisfied with their work-life balance, stress, mental exhaustion, and a lack of personal time affect a considerable percentage of staff—especially those in clinical roles. The study concludes with department-wise observations and offers practical recommendations for improving QWL.
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Sneha Gupta, Dr. Sneha Singh (2025); Quality of Work Life Balance with Special Reference to M.P. Birla Hospital & Priyamvada Birla Cancer Research Institute, International Journal for Innovative Research in Multidisciplinary Field, ISSN(O): 2455-0620, Vol-11, Issue-7, Pp.13-17.     Available on –  https://www.ijirmf.com/