31, July 2025
CHENNAI’S GIG WORKER LOUNGES: A MODEL FOR URBAN WORKER WELFARE
Author(s): 1. Ms. Indira A, 2. Dr. V. Mangaiyarkarasi
Authors Affiliations:
1Research Scholar, Dept. of Sports Management and Sports Psychology and Sociology,
TNPESU, Chennai, Tamil Nadu, India.
2Profesoor and Head, Dept. of Sports Management and Sports Psychology and Sociology,
TNPESU, Chennai, Tamil Nadu, India.
DOIs:10.2015/IJIRMF/202507062 | Paper ID: IJIRMF202507062Abstract
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Abstract: The rise of the gig economy has transformed urban labour markets, especially in Indian cities like Chennai. While digital platforms provide flexible employment opportunities, they often lack adequate welfare provisions for workers. In response, Chennai has pioneered the concept of gig worker lounges—dedicated spaces for rest, refreshments, and skill development. This paper examines how these lounges contribute to urban worker welfare by addressing physical, psychological, and social needs. Drawing on interviews with gig workers and a review of global best practices, the study highlights the significance of such initiatives for inclusive urban planning and sustainable labour ecosystems. The paper concludes with recommendations for scaling this model across Indian cities and beyond.
Key Words: Gig economy, worker welfare, urban planning, gig worker lounges and skill development.
Ms. Indira A, Dr. V. Mangaiyarkarasi (2025); CHENNAI’S GIG WORKER LOUNGES: A MODEL FOR URBAN WORKER WELFARE, International Journal for Innovative Research in Multidisciplinary Field, ISSN(O): 2455-0620, Vol-11, Issue-7, Pp.432-438. Available on – https://www.ijirmf.com/