Evaluating the influence of emotional factors on consumer purchase intention of personal care products
Author(s): 1 Eltem Srinivas, 2 Sukanya Metta
Authors Affiliations:
1MBA 2nd Year, Department of Management Studies, Vardhaman College of Engineering,
2Professor & Head of the Department, Department of Management Studies, Vardhaman College of Engineering,
DOIs:10.2015/IJIRMF/202505042     |     Paper ID: IJIRMF202505042Abstract:Â Â Â The study delves into how emotional factors influence consumers' decisions to purchase personal care products. With emotional connections playing an increasingly important role in consumer behaviour, the research looks at how emotional value, relationships with social media influencers, and word-of-mouth impact purchasing choices. By reviewing current studies and real-world data, the research highlights emotional elements like trust, attachment, and satisfaction that shape how consumers view personal care brands. The results show that when emotional value is present, it can significantly boost purchase intentions, especially when paired with influencer marketing and recommendations from others. The study also shows how factors like gender and education can affect this relationship. Overall, the research offers valuable insights for marketers looking to create emotional connections that drive consumer engagement and loyalty in the personal care market.
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Key Words: Emotional factors, Consumer purchase intention, Personal care products, Emotional value, Word-of-mouth (WOM), Social media influencers, Consumer behaviour, Purchase decision-making.
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Eltem Srinivas, Sukanya Metta(2025); Evaluating the influence of emotional factors on consumer purchase intention of personal care products, International Journal for Innovative Research in Multidisciplinary Field, ISSN(O): 2455-0620, Vol-11, Issue-5, Pp.262-268.     Available on –  https://www.ijirmf.com/